Items purchased from KOKO HARLEY are eligible for exchange and store credit within 7 days of delivery receipt.
To start all returns, click HERE.
Returned items must be post marked on later than 7 days from date of delivery to be eligible for credit. Expect an emailed E-Gift Card within 3-6 business days of the delivery of your return. Once your return is processed, a store credit is calculated automatically to reflect flat rate return shipping of $9 and any discounts and taxes at the time of purchase. Customers are responsible for return shipping unless order was filled in error or defective. Store Credit never expires.
Items must be returned in their original condition unworn, unwashed, undamaged, unused, and with all original tags attached. Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted.
If you receive an item that is damaged, please notify us within 7 days of delivery at: firstname.lastname@example.org